Torrington Water Company

Delivering high-quality water 365 days a year

The Torrington Water Company recognizes that in reality our business consists of providing service to our customers. Providing excellent customer service is the cornerstone of our operations. We are proud to have the opportunity to deliver the highest quality product and services to our customers and are dedicated to the communities we serve.

Formed in 1873, The Torrington Water Company is a regulated public water utility that provides water service to just over 10,000 customers, or about 37,000 people, in 5 towns. Our 19 employees are highly trained and passionate about what they do – making sure our customers have safe, dependable service at all times.

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Payment and Billing

Explore options for bill payment including e-billing, pay online (without enrollment), pay by phone, pay by mail or walk-in locations.

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Water-Testing
Water Quality Reports

See the results of the extensive, exacting monitoring on your water supply through the publication of annual water quality reports.

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Water Rates

Find detailed information about your water system’s rates.

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Customer Assistance Programs

Apply for financial assistance programs, including our Voucher Program and COVID-19 Payment Program.

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Customer Service Live Chat

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