We offer a number of financial assistance programs to help eligible customers who are having difficulty paying their water bills. Learn about our Voucher Program and COVID-19 Payment Program, their eligibility requirements, and how to apply for assistance below.
Get a one-time voucher, with amounts ranging from $50 to $250 based on eligibility.Learn more
We’re here to help customers experiencing financial difficulties due to COVID-19. Get up to 24 months to repay your bill with no interest or late fees, and no shutoffs.Learn more
Connecticut households with annual income at or below 60 percent of the state median income can qualify for this one-time water assistance benefit.Learn more
Call Center hours are weekdays 8:00 a.m. to 5:30 p.m. Emergency service is available for all other hours including weekends and holidays.Learn More