Explore payment options

The Torrington Water Company has a number of options available to customers for bill payment including e-billing, pay online (without enrollment), or pay by phone. Depending on the option you choose, payments may take several days to post to your account. If a payment is made after the due date, please contact us to avoid any collection activity.

Enroll/Log In to Aquarion Customer Portal

• Receive and pay your water bills online through your bank account
• Track your usage and payment history
• Schedule Automatic Payments (Auto-Pay)
• Set up reminder notifications
• Note: Please use the ZIP code where your bill is mailed to enroll

Pay Bill Online or by Phone (One-time Payments)

• No enrollment required
• Aquarion account number and the zip code where your bill is mailed needed to make one-time payment
• Pay with your checking account or credit card
• Payment will be posted within two business days
• Non-residential customers in Connecticut will be charged a $1.95 service fee for one-time payments by our payment processing agent, KUBRA. Aquarion does not receive any revenue from the fee charged by KUBRA for processing payments.
• To make your payment over the phone, please call 1-800-732-9678 (available 24/7)
• You will still receive your paper bill by mail