Contact Us

For Customer Service Inquiries

Aquarion Water Company
200 Monroe Turnpike
Monroe, CT 06468
1-800-732-9678

Call Center hours are weekdays 8:00 a.m. to 5:30 p.m.,
Emergency service is available for all other hours including weekends and holidays.

For Water Quality Management Inquiries

Water Quality Management Department
Aquarion Water Company
200 Monroe Turnpike
Monroe, CT 06468
1-800-832-2373

Holiday Closings

Aquarion Water Company’s Connecticut offices will be closed on the following holidays in 2020. If you need to report an emergency on these days, please call 1-800-732-9678. For all other matters, we will be happy to assist you when normal business hours resume.

  1. Wednesday, January 1 - New Year's Day
  2. Monday, January 2 - Martin Luther King Day
  3. Monday, February 17 - President's Day
  4. Friday, April 10 - Good Friday
  5. Monday, May 25 - Memorial Day
  6. Monday, September 7 - Labor Day
  7. Thursday, November 26 - Thanksgiving
  8. Friday, November 27 - Day After Thanksgiving
  9. Friday, December 25 - Christmas Day

Aquarion Water Company’s Massachusetts offices will be closed on the following holidays in 2020. If you need to report an emergency on these days, please call 1-800-732-9678. For all other matters, we will be happy to assist you when normal business hours resume.

  1. Wednesday, January 1 - New Year's Day
  2. Monday, January 2 - Martin Luther King Day
  3. Monday, February 17 - President's Day
  4. Friday, April 10 - Good Friday
  5. Monday, May 25 - Memorial Day
  6. Friday, July 3 - Fourth of July Observance
  7. Monday, September 7 - Labor Day
  8. Monday, October 12 - Columbus Day
  9. Wednesday, November 11 - Veteran's Day
  10. Thursday, November 26 - Thanksgiving
  11. Friday, November 27 - Day After Thanksgiving
  12. Friday, December 25 - Christmas Day

Aquarion Water Company’s New Hampshire offices will be closed on the following holidays in 2020. If you need to report an emergency on these days, please call 1-800-732-9678. For all other matters, we will be happy to assist you when normal business hours resume.

  1. Wednesday, January 1 - New Year's Day
  2. Monday, January 2 - Martin Luther King Day
  3. Monday, February 17 - President's Day
  4. Friday, April 10 - Good Friday
  5. Monday, May 25 - Memorial Day
  6. Friday, July 3 - Fourth of July Observance
  7. Monday, September 7 - Labor Day
  8. Wednesday, November 11 - Veteran's Day
  9. Thursday, November 26 - Thanksgiving
  10. Friday, November 27 - Day After Thanksgiving
  11. Thursday, December 24 - Christmas Eve
  12. Friday, December 25 - Christmas Day