Contact Us

For Customer Service Inquiries

Aquarion Water Company
200 Monroe Turnpike
Monroe, CT 06468
1-800-732-9678

Call Center hours are weekdays 8:00 a.m. to 5:30 p.m.,
Emergency service is available for all other hours including weekends and holidays.

For Water Quality Management Inquiries

Water Quality Management Department
Aquarion Water Company
200 Monroe Turnpike
Monroe, CT 06468
1-800-832-2373

Holiday Closings

Aquarion Water Company’s Connecticut offices will be closed on the following holidays in 2022. If you need to report an emergency on these days, please call 1-800-732-9678. For all other matters, we will be happy to assist you when normal business hours resume.

  • Monday, January 17 - Martin Luther King Day
  • Monday, February 21 - President's Day
  • Friday, April 15 - Good Friday
  • Monday, May 30 - Memorial Day
  • Monday, July 4 - Fourth of July
  • Monday, September 5 - Labor Day
  • Thursday, November 24 - Thanksgiving
  • Friday, November 25 - Day After Thanksgiving
  • Monday, December 26 - Christmas Observance

Aquarion Water Company’s Massachusetts offices will be closed on the following holidays in 2022. If you need to report an emergency on these days, please call 1-800-732-9678. For all other matters, we will be happy to assist you when normal business hours resume.

  • Monday, January 3 - New Year's Day Observance
  • Monday, January 17 - Martin Luther King Day
  • Monday, February 21 - President's Day
  • Friday, April 15 - Good Friday
  • Monday, May 30 - Memorial Day
  • Monday, July 4 - Fourth of July
  • Monday, September 5 - Labor Day
  • Monday, October 10 - Columbus Day
  • Friday, November 11 - Veterans Day
  • Thursday, November 24 - Thanksgiving
  • Friday, November 25 - Day After Thanksgiving
  • Monday, December 26 - Christmas Observance

Aquarion Water Company’s New Hampshire offices will be closed on the following holidays in 2022. If you need to report an emergency on these days, please call 1-800-732-9678. For all other matters, we will be happy to assist you when normal business hours resume.

  • Monday, January 17 - Martin Luther King Day
  • Monday, February 21 - President's Day
  • Friday, April 15 - Good Friday
  • Monday, May 30 - Memorial Day
  • Monday, July 4 - Fourth of July
  • Monday, September 5 - Labor Day
  • Friday, November 11 - Veterans Day
  • Thursday, November 24 - Thanksgiving
  • Friday, November 25 - Day After Thanksgiving
  • Friday, December 23 - Christmas Eve Observance
  • Monday, December 26 - Christmas Observance

Customer Service Live Chat

Complete the captcha below to be directed to our secure chat service.