Start New Service

Becoming an Aquarion Customer

Aquarion customers enjoy many advantages, among them:

  • High-quality water that meets or is better than state and federal standards 
  • Reliable supply 
  • Enhanced property values for potential home buyers 
  • Elimination of contamination risks from your own well

To get started, choose your state below for specific instructions.


Completing the New Services Inquiry form is the first step to learning if water service is available for a property or to seek water service for a new development.

Please review the form to ensure you have all of the necessary information.

Upon receipt of the New Services Inquiry form, an email with a New Services Inquiry Number will be sent to confirm receipt of the form. Aquarion will determine if water service is available for the property listed on the inquiry and email you within eight (8) business days with the results. Included in our response will be information on the next steps required in order to connect to our water main.

Please include your New Services Inquiry Number for all questions regarding your inquiry.

New Services Inquiry Form

Water Main Extensions

Contact our Engineering and Planning Department at engineering@aquarionwater.com for information on water main extensions.

New Connections

If you would like Aquarion to install water pipes to serve your area, please fill out an Inquiry for Water Service. After completing the application, please mail it to:

Aquarion Water Company
900 Main Street
Hingham, MA 02043

Massachusetts Inquiry for Water Service

Will Serve Letter Application

Checklist for New Services/Projects

New Connections

If you would like Aquarion to install water pipes to serve your area, please fill out an Inquiry for Water Service.

New Hampshire Inquiry for Water Service

After completing the application, please mail it to:

Attention: Customer Service
New Service Application
Aquarion Water Company
7 Scott Road
Hampton, NH 03842

or

Fax the form to (603) 926-4356, Attention: Customer Service

E-mail the form to pknowlton@aquarionwater.com