Newsroom

Aquarion Improving Water Mains in Greenwich

May 9, 2023 by Peter Fazekas Connecticut

GREENWICH, CONN. – May 9, 2023 – Aquarion Water Company today announced a water main cleaning project in the company’s Greenwich system.  The project, scheduled to take place between Monday, May 15 through Friday, August 4, 2023, is being undertaken to ensure customers in Greenwich continue to receive the highest quality water. 

The project is scheduled to be completed over approximately 12 weeks.  During this time, customers may notice temporary low pressure or discoloration in their water. This discoloration results from the temporary disturbance of the water flow, which stirs up naturally occurring minerals that settle in water mains. Aquarion recommends customers store water in their refrigerators for drinking and cooking. Customers should also refrain from washing laundry if water is discolored. Prior to resuming use, customers should run their cold-water faucets until the water appears clear. 

Aquarion encourages customers to visit www.aquarionwater.com/alerts to sign up for automated alerts and to get the latest information on the water main cleaning project, including the schedule of upcoming streets where water mains will be cleaned.  Cleaning will take place (subject to change) between 9:00 a.m. and 3:00 p.m.; the schedule for the cleaning project is:

Week of Area to be Cleaned
May 15 Cos Cob, Riverside, Greenwich, DeKraft Rd. and surrounding area
May 22 Cos Cob, Riverside, Greenwich, DeKraft Rd. and surrounding area
May 29 Cos Cob, Riverside, Greenwich, DeKraft Rd. and surrounding area
June 5 Cos Cob, Riverside, Greenwich, DeKraft Rd. and surrounding area, East Side of Lake Ave.
June 12 Cos Cob, Riverside, Greenwich, East Side of Lake Ave.
June 19 Cos Cob, Riverside, Greenwich, West Side of Lake Ave.
June 26 Cos Cob, Riverside, Greenwich, West Side of Lake Ave.
July 3 Cos Cob, Riverside, Greenwich, Glenville
July 10 Cos Cob, Riverside, Greenwich, Glenville
July 17 Cos Cob, Riverside, Greenwich, Glenville
July 24 Cos Cob, Riverside, Greenwich, Glenville
July 31 Cos Cob, Riverside, Greenwich

 

Customers who have signed up for alerts will also receive an automated message when their water will be affected.  Customers with questions should contact Aquarion’s Customer Service Center at 1-800-732-9678 or cs@aquarionwater.com


About Aquarion Water Company

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns in Connecticut, Massachusetts and New Hampshire.  It is the largest investor-owned water utility in New England and among the seven largest in the U.S.  Based in Bridgeport, CT, Aquarion has been in the public water supply business since 1857.  Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.  Aquarion Water Company is a wholly-owned subsidiary of Eversource.

Customer Service Live Chat

Complete the captcha below to be directed to our secure chat service.