SIMSBURY, CONN. – April 3, 2020 – Aquarion Water Company continues to perform essential work on infrastructure necessary to ensure continued system reliability. A water main replacement project is scheduled to begin April 6 on Simscroft Place and Fairview Street, and is expected to be completed by the end of May. Additional water main replacements on Camile Lane, Farmstead Lane, Old Farms Road, Phelpscroft Road, Springbrook Lane, and Tanglewood Trail will also be completed later in 2020.
The project, which will replace approximately 10,665 feet of water main, is part of an ongoing program to improve Aquarion’s water distribution system and to ensure the highest quality water. The infrastructure upgrades will also help to reduce leaks and water main breaks that can cause service interruptions.
“We greatly appreciate residents’ patience during this project,” said Michael Hiltz, Aquarion’s Manager of Utility Programs. “We will work closely with our customers, contractors, and town officials to coordinate the work and minimize any disruptions.”
Due to construction, customers should expect minor traffic delays and possible detours during the working hours of 7:00 a.m. to 5:00 p.m. Simsbury, CT-based Simscroft-Echo Farms, Inc. will be serving as the contractor for the water main replacement project.
To keep customers informed about scheduled/unscheduled work, Aquarion utilizes a CodeRED notification system to call affected customers. Aquarion encourages customers to sign up for this free service at www.aquarionwater.com/alerts-and-outages.
Customers with project-related questions may contact Al Hildred, Aquarion’s project manager, at (203) 337-5928. For service or water-related issues, please contact Aquarion Customer Service at 1-800-732-9678.
Aquarion Water Company is the public water supply company for more than 625,000 people in 52 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.