Newsroom

News Listing

COVID-19 Payment Program Enrollment Date Extended To April 20, 2021

Aquarion reminds customers about payment assistance programs available

BRIDGEPORT, CONN. – February 8, 2021 – With Connecticut’s state of emergency in response to the COVID-19 pandemic extended to April 20, 2021, the enrollment period for the COVID-19 Payment Program is also extended to April 20, 2021.  Both residential and commercial customers are eligible for payment arrangements and are encouraged to call Aquarion’s Customer Service Center at 1-800-732-9678 to learn more.   

Important Dates:

  • Enrollment for the COVID-19 Payment Program for residential and non-residential residential customers is open until April 20, 2021.

COVID-19 Payment Plan Details:

  • The COVID-19 Payment Program is available to residential and commercial customers in Connecticut, regardless of income, through April 20, 2021.
  • Pay past due balances over a period of up to 24 months.
  • As long as you make your payments, your service will not be disconnected for the duration of your plan.
  • No down payment is required, and no fees or interest will be charged from the beginning of the pandemic through the end of your plan.

Voucher Program Details:

  • Connecticut customers who qualify can receive a one-time voucher. Voucher amounts range from $50 to $250 based on eligibility.
  • Customers can download an application at www.aquarionwater.com/assistance or www.operationfuel.org.

    Customers can learn more about these programs by contacting Aquarion’s Customer Service Center at 1-800-732-9678, Monday through Friday, between 8:00 a.m. and 5:30 p.m., or by visiting www.aquarionwater.com/assistance.

About Aquarion Water Company

Aquarion Water Company is the public water supply and wastewater treatment company for more than 780,000 people in 73 cities and towns in Connecticut, Massachusetts and New Hampshire.  It is the largest investor-owned water utility in New England and among the seven largest in the U.S.  Based in Bridgeport, CT, Aquarion has been in the public water supply business since 1857.  Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.  Aquarion Water Company is a wholly-owned subsidiary of Eversource.