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COVID-19 Payment Program Enrollment Date Extended To April 20, 2021

Aquarion reminds customers about payment assistance programs available

BRIDGEPORT, CONN. – February 8, 2021 – With Connecticut’s state of emergency in response to the COVID-19 pandemic extended to April 20, 2021, the enrollment period for the COVID-19 Payment Program is also extended to April 20, 2021.  Both residential and commercial customers are eligible for payment arrangements and are encouraged to call Aquarion’s Customer Service Center at 1-800-732-9678 to learn more.   

Important Dates:

  • Enrollment for the COVID-19 Payment Program for residential and non-residential residential customers is open until April 20, 2021.

COVID-19 Payment Plan Details:

  • The COVID-19 Payment Program is available to residential and commercial customers in Connecticut, regardless of income, through April 20, 2021.
  • Pay past due balances over a period of up to 24 months.
  • As long as you make your payments, your service will not be disconnected for the duration of your plan.
  • No down payment is required, and no fees or interest will be charged from the beginning of the pandemic through the end of your plan.

Voucher Program Details:

  • Connecticut customers who qualify can receive a one-time voucher. Voucher amounts range from $50 to $250 based on eligibility.
  • Customers can download an application at www.aquarionwater.com/assistance or www.operationfuel.org.

    Customers can learn more about these programs by contacting Aquarion’s Customer Service Center at 1-800-732-9678, Monday through Friday, between 8:00 a.m. and 5:30 p.m., or by visiting www.aquarionwater.com/assistance.

About Aquarion Water Authority

The Aquarion Water Authority (AWA) is a locally governed, not-for-profit water authority providing water service to more than 735,000 people in 60 municipalities across Connecticut. Based in Bridgeport, Connecticut, AWA is responsible for the operation, maintenance, and long-term stewardship of one of the state's largest water systems. Through local governance, operational expertise, and continued investment in critical infrastructure, AWA is committed to delivering safe, reliable water service to the communities it serves. For more information visit www.aquarionwater.com.