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Water Infrastructure Work to Begin in New Fairfield
Interlaken Well No. 2 Facility Activation Project Scheduled to Start May 12, 2025
New Fairfield, CONN. – April 29, 2025 – Aquarion Water Company is performing essential work on water infrastructure in New Fairfield necessary to ensure continued system reliability. On May 12, 2025, Aquarion’s contractor is scheduled to begin construction to connect the newly drilled, tested, and permitted Well No. 2 to the Interlaken Distribution System. Activating this new well source will add redundancy and reliability to this system, which is currently only served by one well. The project, located at 19 Knollcrest Road, includes constructing a small building that will contain power and control equipment, water piping, and additional space for future water treatment. Aquarion anticipates that the project will be completed in August 2025.
“We greatly appreciate residents’ patience as we complete this important project,” said Mike Hiltz, Aquarion’s Manager of Project Delivery, Engineering and Planning. “We will work closely with our customers, neighbors, contractors, and town officials to coordinate the work and minimize any disruptions during construction.”
Normal construction working hours will be between 7:00 a.m. and 5:00 p.m. Portland-based Snyder Civil Construction will serve as the project's general contractor.
To keep customers informed about scheduled and unscheduled work, Aquarion utilizes an Everbridge notification system. Aquarion encourages customers to sign up for this free service at www.aquarionwater.com/alerts. Information regarding Aquarion’s construction projects can be found at www.aquarionwater.com/projects.
Customers with questions about the project may contact Bill Dwinells, Aquarion’s Project Manager, at (203) 337-5906. For service or water-related issues, please contact Aquarion Customer Service at 1-800-732-9678 or cs@aquarionwater.com.View by state
About Aquarion Water Company
Aquarion Water Company is the public water supply and wastewater treatment company for more than 780,000 people in 73 cities and towns in Connecticut, Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, Aquarion has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.