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Aquarion Improving Water Mains in Mystic System

Oct 5, 2023 by Peter Fazekas Connecticut

Water main cleaning scheduled to take place in Mystic and Stonington

MYSTIC, CONN. – October 5, 2023 – Aquarion Water Company today announced a water main cleaning project in the company’s Mystic system.  The project, scheduled to take place between Monday, October 9 through Friday, November 17, 2023, is being undertaken to ensure customers in Mystic and Stonington continue to receive the highest quality water. 

The project is scheduled to be completed over six weeks.  During this time, customers may notice temporary low pressure or discoloration in their water. This discoloration results from the temporary disturbance of the water flow, which stirs up naturally occurring minerals that settle in water mains. Aquarion recommends customers store water in their refrigerators for drinking and cooking. Customers should also refrain from washing laundry if water is discolored. Prior to resuming use, customers should run their cold-water faucets until the water appears clear.   

Aquarion encourages customers to visit www.aquarionwater.com/alerts to sign up for automated alerts and to get the latest information on the water main cleaning project, including the schedule of upcoming streets where water mains will be cleaned.  The cleaning schedule of Mystic streets for the first week of the project is:

Tuesday, October 10 (Daytime work hours: 9:00 a.m. to 12:00 p.m.)

  • Ariel Ct
  • Brandon Ln
  • Canberra Ct
  • Cornwall Ct
  • Dover Ct
  • Elizabeth Ct
  • Exeter Ct
  • Griffen Dr
  • Jutland Ct
  • Kensington Ct
  • Long Wharf Dr
  • Pondside Ct
  • Willow Dr

Thursday, October 12 (Nighttime work hours: 9:00 p.m. to 12:00 a.m.)

  • Allen St
  • Avery St
  • Beach Dr
  • Coburn Ave
  • Cormorant Rd
  • Denison Ave
  • Dubois Dr
  • Edgemont St
  • Egret Rd
  • Gled Hill St
  • Harry Austin Dr
  • Hatch St
  • Hewitt Rd
  • Jerome Ave
  • Joyce St
  • Lamb Way (Stonington)
  • Latimer Point Rd (Stonington)
  • Lema Rd
  • Lincoln Ave
  • Mason Island Rd
  • Mystic Point Ln
  • Niles Rd
  • Old North Rd
  • Old Stonington Rd (Stonington)
  • Orchard Hill Dr
  • Quarry Rd
  • Rogers Dr
  • Roosevelt Ave
  • Roseleah Dr
  • Solon Ave
  • Stafford St
  • Stonington Rd
  • Sylvia Ave
  • Williams Ave

Customers who have signed up for alerts will also receive an automated message when their water will be affected.  Customers with questions should contact Aquarion’s Customer Service Center at 1-800-732-9678 or cs@aquarionwater.com


About Aquarion Water Company

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns in Connecticut, Massachusetts and New Hampshire.  It is the largest investor-owned water utility in New England and among the seven largest in the U.S.  Based in Bridgeport, CT, Aquarion has been in the public water supply business since 1857.  Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.  Aquarion Water Company is a wholly-owned subsidiary of Eversource.