We’re offering various ways to assist customers experiencing financial difficulties due to COVID-19. Our COVID-19 Payment Program is available for any customer who requests financial assistance during the pandemic, with no downpayments required to enroll.
Find your state below to learn about eligibility requirements and how to apply for assistance.
To qualify for Aquarion's COVID-19 Payment Program, customers must be:
If you meet the qualifications above, contact our Customer Service team at 1‑800‑732‑9678. Our Call Center is open Monday–Friday, 8am–5:30pm.
To qualify for Aquarion's COVID-19 Payment Program, customers must be:
If you meet the qualifications above, contact our Customer Service team at 1‑800‑732‑9678. Our Call Center is open Monday–Friday, 8am–5:30pm.
The COVID-19 Payment Program ended on March 31, 2021 for residential and commercial customers in New Hampshire.
We continue to offer flexible payment plans for any past due amount as well as a Voucher Program:
If you’re having trouble paying your water bill, we want to help. We encourage you to contact us as soon as possible so we can find a solution that best meets your needs.
To learn more about these programs, please contact our customer service department at 1-800-732-9678, Monday through Friday, between 8:00 a.m. and 5:30 p.m. or visit our website at www.aquarionwater.com.
Call Center hours are weekdays 8:00 a.m. to 5:30 p.m. Emergency service is available for all other hours including weekends and holidays.
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